Why can’t I connect my Android Phone to Strava?

When I try to connect my NURVV Run App on my Android phone to Strava I keep getting an error. It says:

“Check if there is a typo in strava.prod.nurvv.com. DNS_PROBE_FINISHED_NXDOMAIN”

Or you may see a page like this example:

To resolve this issue:

  1. Ensure your phone is connected to the internet
  2. Navigate through your phone's settings to Apps (there should be a list of all the Apps on your phone)
  3. Locate the NURVV App and Tap on it
  4. Tap into advanced settings
  5. You should see strava.prod.nurvv.com. Choose “Always allow” the opening of supported links (see image below)

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